Yes, all clients’ files are downloaded to external drives and held for a period of two years. However, should a client request, GoldScripts is willing to delete all information and files immediately upon said request. GoldScripts will issue a certification to the customer upon completion. Complying with such requests will aleve GoldScripts of all liability for previously transmitted files.
Should a customer need additional copies of their documentation, those files will continue to reside on the server for 120 days after initial delivery. Thereafter, for transmission of additional copies, a nominal fee will be required.